Privacy Policy

Effective Date: August 18, 2026

Operational Reliability Architects, LLC (“ORA,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit ORAimpact.com, communicate with us, or submit information through our website.

1. Information We Collect

We can collect information you provide directly to us, including:

Name
Email address
Phone number
Company or organization name
Job title or role
Information submitted through contact or inquiry forms
Information you provide when communicating with ORA
Other information you choose to provide

We can also automatically collect certain technical and usage information when you visit our website, including:

Internet Protocol (IP) address
Browser and device information
Operating system
Pages viewed
Referring website or traffic source
General geographic information derived from your IP address
Date, time, and duration of website visits
Website interactions and usage information

2. How We Use Information

ORA can use information collected through the website to:

Respond to questions, inquiries, and requests
Communicate with prospective and current clients
Provide information about ORA and our services
Evaluate potential business relationships
Operate, maintain, secure, and improve our website
Understand how visitors find and use our website
Evaluate website performance and content
Improve our services and communications
Protect the security and integrity of our website and systems
Comply with legal and regulatory obligations
Maintain appropriate business records

ORA does not sell your personal information.

3. Contact Forms and Communications

When you contact ORA through our website, email, or another communication channel, we can retain the information you provide so we can respond to your inquiry and maintain appropriate business records.

Submitting an inquiry through the website does not create a client relationship with ORA.

Please do not submit confidential, proprietary, sensitive, or regulated information through a general website contact form unless ORA specifically requests it through an appropriate method.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate the website, maintain security, understand website usage, and improve website performance.

Because our website is built and hosted using Wix, Wix can place cookies that support essential website functions, security, stability, session management, and website performance.

Our website can also use analytics cookies and similar technologies. Where required, non-essential cookies are used based on your cookie preferences or consent.

You can manage certain cookie preferences through the cookie controls available on our website and through your browser settings.

Disabling certain cookies can affect website functionality.

5. Wix Analytics and Google Analytics

ORA uses website analytics tools to understand how visitors find and interact with our website.

Wix Analytics

Our website is built and hosted using Wix. Wix provides website analytics and related technologies that help us understand website traffic, visitor activity, referral sources, and website performance.

Information collected through Wix can include technical and usage information such as device and browser information, website interactions, traffic sources, and session information.

Google Analytics

ORA uses Google Analytics to better understand how visitors use our website and to evaluate website traffic and performance.

Google Analytics can collect information including:

Pages visited and website interactions
Number of users and website sessions
Approximate geographic location
Browser and device information
Referral and traffic-source information
Date, time, and duration of website activity

Google Analytics can use cookies and similar technologies to distinguish users and sessions and measure website activity.

ORA uses this information to understand website performance, identify how visitors find ORA, evaluate which content is useful, and improve the website experience.

Where required, analytics data collection is subject to your cookie consent choices.

Google processes information collected through Google Analytics according to its own privacy and data-processing practices.

6. How We Share Information

ORA does not sell personal information.

We can share information with service providers that support our website and business operations. These can include providers of:

Website hosting and infrastructure
Website analytics
Email and business communications
Website forms and customer communications
Information technology and security services
Professional and administrative services

These service providers can process information on our behalf as necessary to perform their services.

We can also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect the rights, property, security, or interests of ORA, our clients, website users, or others.

If ORA is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information can be transferred as part of the transaction subject to applicable law.

7. Data Retention

ORA retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, meet contractual obligations, resolve disputes, protect legitimate business interests, and comply with applicable legal requirements.

Retention periods can vary depending on the type of information and the reason it was collected.

8. Data Security

ORA uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, electronic communication, or information storage system can guarantee complete security.

9. Third-Party Websites and Services

Our website can contain links to websites or services operated by third parties.

ORA does not control the privacy, security, or data practices of third-party websites or services. This Privacy Policy does not apply to information you provide directly to those third parties.

We encourage you to review the privacy policies of third-party websites and services before providing personal information.

10. Your Privacy Choices

Depending on where you live and applicable law, you can have certain rights regarding your personal information.

These can include the right to request:

Access to certain personal information ORA maintains about you
Correction of inaccurate personal information
Deletion of certain personal information
Information about how certain personal information is used or disclosed

You can contact ORA to make a privacy-related request. We can take reasonable steps to verify your identity before fulfilling a request.

You can also manage certain cookies and tracking technologies through the privacy controls available on our website or through your browser settings.

11. Email Communications

If ORA sends marketing or promotional email communications, you can request to stop receiving those communications or use the unsubscribe option provided in the message when available.

You can continue to receive non-promotional communications related to an existing business relationship, transaction, inquiry, or other necessary business matter.

12. Children's Privacy

ORA's website and services are intended for businesses and adult users.

We do not knowingly collect personal information from children under the age of 13 through this website.

If we learn that we have collected personal information from a child in circumstances prohibited by applicable law, we will take appropriate steps to delete the information.

13. Changes to This Privacy Policy

ORA can update this Privacy Policy as our website, business practices, technologies, or legal requirements change.

When we update this policy, we will revise the Effective Date shown at the top of the page.

14. Contact Us

If you have questions about this Privacy Policy, ORA's privacy practices, or personal information associated with you, contact:

Operational Reliability Architects, LLC
Email: info@oraimpact.com
Website: ORAimpact.com
Illinois, United States