Terms of Use

Effective Date: August 18, 2026

Welcome to the website of Operational Reliability Architects, LLC (“ORA,” “we,” “us,” or “our”). By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.

1. Purpose of This Website

This website provides general information about ORA, our approach, capabilities, services, and areas of expertise.

The information provided on this website is for general informational purposes only. It does not constitute professional, legal, financial, accounting, technology, cybersecurity, employment, or other specialized advice.

Every organization operates differently. Recommendations appropriate for one business might not be appropriate for another. Decisions should be based on the specific circumstances, systems, processes, risks, and objectives of your organization.

2. No Client Relationship

Your use of this website, submission of a contact form, or communication with ORA through this website does not create a client, advisory, consulting, fiduciary, or other professional relationship.

A client relationship with ORA begins only when ORA and the client enter into a written agreement defining the scope and terms of the engagement.

3. Website Content

ORA works to provide useful and accurate information. We do not guarantee that all website content will always be complete, current, accurate, or applicable to your specific circumstances.

ORA reserves the right to update, modify, remove, or replace website content at any time.

4. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, branding, methodologies, frameworks, designs, documents, and other materials created by ORA, is owned by or licensed to Operational Reliability Architects, LLC and is protected by applicable intellectual property laws.

You can view and use website content for your own internal informational purposes.

You may not reproduce, distribute, publish, sell, modify, commercially exploit, or represent ORA content as your own without prior written permission from ORA.

The ORA name, logo, branding, and related marks cannot be used without authorization.

5. Acceptable Use

You agree not to use this website in a way that:

Violates applicable law
Interferes with the operation or security of the website
Attempts to gain unauthorized access to the website, systems, or data
Introduces malicious software or harmful code
Misrepresents your identity or affiliation
Infringes the rights of ORA or another party
Uses automated methods to improperly collect, copy, or extract website content

6. Information You Submit

When you submit information through this website, you represent that the information you provide is accurate and that you have the right to provide it.

Please do not submit confidential, proprietary, sensitive, or regulated information through a general website contact form unless ORA specifically requests it through an appropriate method.

Our collection and use of personal information is addressed in our Privacy Policy.

7. Third-Party Services and Links

This website can include links to third-party websites, platforms, applications, or services.

ORA does not control those third parties and is not responsible for their content, availability, security, privacy practices, or terms. Your use of third-party services is governed by the terms and policies of those providers.

8. Technology, AI, and Automation

ORA's services can involve technology, artificial intelligence, automation, digital systems, and third-party platforms.

Information presented on this website concerning these technologies is general in nature. Technologies, capabilities, risks, regulations, and vendor offerings change over time.

ORA does not guarantee the performance, availability, security, accuracy, or continued functionality of third-party technologies referenced on this website.

9. No Guarantee of Results

ORA helps organizations improve operational reliability, workflows, systems, decision structures, and their ability to scale effectively.

Business results depend on many factors outside ORA's control. Nothing on this website represents a guarantee of specific financial, operational, technological, or business results.

Testimonials, examples, case studies, or descriptions of prior work, if provided, should not be interpreted as guarantees of similar outcomes.

10. Disclaimer of Warranties

This website and its content are provided on an “as available” basis.

To the fullest extent permitted by applicable law, ORA disclaims warranties regarding the website and its content, including warranties of accuracy, completeness, availability, merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Operational Reliability Architects, LLC and its owners, members, employees, contractors, and representatives will not be liable for losses or damages arising from or related to your use of, inability to use, or reliance on this website or its content.

12. Governing Law

These Terms of Use are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.

13. Changes to These Terms

ORA can update these Terms of Use as our website, services, or legal requirements change.

The effective date shown at the top of this page identifies the most recent version. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

14. Contact

Questions regarding these Terms of Use can be directed to:

Operational Reliability Architects, LLC
Email: info@oraimpact.com
Website: ORAimpact.com
Illinois, United States